How HR departments can put an end to information chaos

How HR departments can put an end to information chaos

The rising tide of personal data and a lack of effective information management practices to deal with it are major hurdles on the digital transformation journey for business large or small.

Almost always, the HR department deals with the greatest volumes of information which, if not managed effectively, leads to wasted time and resources. With the impact of the GDPR, changing working practices and the need to work more productively in today's competitive business environment, the modern HR department is facing more pressure than ever.

In sectors such as retail and fast food franchises, with their high staff turnover, personally identifiable information management can be overwhelming and lead to regulatory fines.

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The three main obstacles to GDPR compliance

The three main obstacles to GDPR compliance

Data sprawl, data ownership and personal data information overload. These are the three main barriers to GDPR compliance, as revealed by new research commissioned by Citrix. With the regulation due to take effect in just eight months' time, the survey reveals that one in five IT decision makers in the UK are still not certain whether their company's policies are GDPR compliant. Their three main concerns to achieving compliance are data sprawl, lack of clarity around data ownership and huge volumes of personal information data.

Citrix surveyed decision makers across a range of sectors, including the franchise sector - which has its own unique set of GDPR challenges. These include a rapid turnover of staff, with many employees on temporary or zero hours contracts; large volumes of HR records to keep track of paper documents like passports, bank statements and work visas. The GDPR applies to both automated personal data and to manual paper filing systems where personal data is at risk of being accessible to unauthorised parties.

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The GDPR is not just for banks and telecoms companies

The GDPR is not just for banks and telecoms companies

There are now only 10 months to go until the juggernaut of GDPR formally enters into force, but already the impact is being felt by businesses across all sectors.

It is easy to see how businesses with big customer databases are affected, such as banks and telecoms providers. But the impact will also be felt across other less obvious sectors.

Take franchise businesses for example, such as food retail outlets like McDonalds, Subway, Nandos and Starbucks. These businesses all handle what is known under the GDPR regulations as personally identifiable information and so will fall within its scope.

The GDPR applies to personally identifiable data relating to EU citizens, including names, ID number, location data, contact data and online identity. The GDPR’s definition makes it clear that information such as online identifiers, which would include an IP address or a Twitter handle, can be personal data.

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Is the Electronic Airway Bill stuck in transit?

Is the Electronic Airway Bill stuck in transit?

Shipping cargo by air may be the fastest way of transporting goods, yet airlines and freight carriers are lagging behind when it comes to using new technology. The industry's use of outdated legacy systems and apparent lack of appetite for change has led a former CEO of IAG Cargo to describe the sector's inefficiencies as 'bordering on the criminal'.

Although the industry is showing signs of a positive step change, progress on initiatives like IATA's electronic airway bill - e-AWB - is sluggish. This paperless document was first floated by the IATA Board back in 2004 and even now, E-AWB penetration is just touching the 50pc mark.

There are many benefits of the e-AWB. A shipment can generate up to 30 paper documents and processes such as track and trace rely on human intervention. According to IATA, every year, more than 7,800 tons of paper documents are processed - that's the equivalent of filling 80 Boeing 747 freighters with paper.

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