Swissport Cargo Services provides single-source air freight logistics to more than 100 airlines around the world, including major carriers such as KLM and Singapore Airlines. In 2002 it handled 2.5 metric tons in over 55 airports and generated an income of $138million. The company delivers a seamless range of services to its customers including full export and import documentation handling, preparation of manifests, issuance of delivery orders, customs clearing and comprehensive security checks.
Every consignment of air freight is accompanied by an Air Waybill (AWB) – an instrument of air transport which serves as a receipt for the shipper. AWBs provide detailed information as well as associated documents. As part of the paper handling and document archive procedure, the AWBs used to be photocopied and then microfiched by Swissport Cargo Services, a time consuming and expensive operation.
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